{"id":1075,"date":"2025-09-02T07:00:33","date_gmt":"2025-09-02T07:00:33","guid":{"rendered":"http:\/\/goldanker.club\/?p=1075"},"modified":"2025-09-02T12:16:23","modified_gmt":"2025-09-02T12:16:23","slug":"confidence-in-the-australian-reinsurance-pool-corporation-remains-strong-orima-research","status":"publish","type":"post","link":"http:\/\/goldanker.club\/index.php\/2025\/09\/02\/confidence-in-the-australian-reinsurance-pool-corporation-remains-strong-orima-research\/","title":{"rendered":"Confidence in the Australian Reinsurance Pool Corporation remains strong: ORIMA Research"},"content":{"rendered":"

Insurer confidence in the Australian Reinsurance Pool Corporation (ARPC) remains high, according to the latest 2024\/25 Insurer Customer Survey, conducted independently by ORIMA Research.<\/p>\n

\"technology\"Among its key findings, the survey \u2013 which captured feedback from 75 insurer customers \u2013 revealed high levels of satisfaction across both the Terrorism and Cyclone Reinsurance Pools.<\/p>\n

ARPC also received a strong score of\u202f84\/100 for in the survey\u2019s Overall Stakeholder Perceptions Index. This result was supported by 99% of insurer customers rating their working relationship with ARPC as good or very good.<\/p>\n

In the reputation index, ARPC scored\u202f82\/100, with particularly high ratings for professionalism (96%), knowledge (91%), and customer focus (88%). The Corporation also scored high in the survey\u2019s performance index, reaching of\u202f84\/100, with insurer customers praising ARPC\u2019s responsiveness (96%) and communication of outcomes (96%).<\/p>\n

Additionally, for the compliance facilitation index ARPC scored\u202f83\/100, reflecting strong support for its guidance, training, and proactive communication; and in the capability and effectiveness index the Corporation scored 75\/100, with high confidence in ARPC\u2019s industry knowledge and skills.<\/p>\n

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\"Brit<\/a><\/div>\n<\/div>\n

Feedback from insurer customers highlighted ARPC\u2019s strengths in maintaining open and flexible engagement, providing timely support, and offering clear guidance, particularly during the onboarding and operational phases of the cyclone pool.<\/p>\n

Opportunities were also identified by the survey to improve transparency in decision-making, reduce changes to data requirements, and streamline audit processes.<\/p>\n

ARPC Chief Executive Dr Christopher Wallace welcomed the findings: \u201cWe are pleased to see strong support from our insurer customers. These results reflect the dedication of our team and our ongoing efforts to strengthen our engagement with the industry.<\/p>\n

\u201cWe are committed to maintaining a customer-focused approach, continually refining our operations to better support our insurer customers. As we look ahead, we\u2019re focused on delivering value, strengthening our data and analytics capability, and ensuring the pools meet the evolving needs of the insurance industry,\u201d Dr Wallace said.<\/p>\n

The post Confidence in the Australian Reinsurance Pool Corporation remains strong: ORIMA Research<\/a> appeared first on ReinsuranceNe.ws<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Insurer confidence in the Australian Reinsurance Pool Corporation (ARPC) remains high, according to the latest…<\/p>\n","protected":false},"author":1,"featured_media":612,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[15],"tags":[],"_links":{"self":[{"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/posts\/1075"}],"collection":[{"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/comments?post=1075"}],"version-history":[{"count":3,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/posts\/1075\/revisions"}],"predecessor-version":[{"id":1078,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/posts\/1075\/revisions\/1078"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/media\/612"}],"wp:attachment":[{"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/media?parent=1075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/categories?post=1075"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/goldanker.club\/index.php\/wp-json\/wp\/v2\/tags?post=1075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}